{"id":822,"date":"2024-11-04T19:49:47","date_gmt":"2024-11-04T19:49:47","guid":{"rendered":"https:\/\/mjroses.ca\/?page_id=822"},"modified":"2024-11-04T19:51:11","modified_gmt":"2024-11-04T19:51:11","slug":"exchange-policy","status":"publish","type":"page","link":"https:\/\/mjroses.ca\/fr\/exchange-policy\/","title":{"rendered":"Exchange Policy"},"content":{"rendered":"
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*No returns\/refunds accepted*<\/strong><\/p>

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*Only products with defects are exchangeable*<\/strong><\/p>

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Our priority is your satisfaction.<\/strong><\/p>

Please read carefully our terms and conditions to determine whether your product can be exchanged.\u00a0If an item does not fully respond to your expectations<\/strong>\u00a0and it meets all of the following conditions, contact us by email\u00a0info@mjroses.ca<\/a>\u00a0after reading terms and conditions below. Please make sure to have your invoice in hand before calling us.<\/p>

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Terms and conditions<\/u><\/strong><\/p>

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Report your desire to get an exchange within 5 days following the reception of your order or the exchange will be denied.<\/u><\/em><\/p>

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Non-Exchangable Products<\/strong><\/p>

We are sorry that we are unable to offer an exchange for the following items: custom made orders with no deffects.<\/p>

Note that any damaged items following an abusive or incorrect usage cannot be exchanged.<\/p>

Take note that all modified or transformed items cannot be exchanged.<\/p>

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Invoice<\/strong><\/p>

Before MJ Eternal Roses can process your request for your exchange, you need to send us an email to\u00a0info@mjroses.ca<\/a>\u00a0with your request and a copy of your invoice in attachment. One of our customer service agent will get back to you with the procedure.<\/p>

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The terms and conditions of this policy may change without prior notice. The terms and conditions of this policy may have been translated, in case of dispute in regards to the interpretation, the French version of the policy will prevail.<\/em><\/p>

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Politique d\u2019\u00e9change<\/u><\/strong><\/p>

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*Aucun retour ou remboursement sont accept\u00e9s*<\/strong><\/p>

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*Seulement les produits avec des d\u00e9fauts de manufacture sont \u00e9changeables*<\/strong><\/p>

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Notre priorit\u00e9 est votre satisfaction.<\/strong><\/p>

Veuillez lire attentivement nos termes et conditions pour d\u00e9terminer si votre produit peut \u00eatre \u00e9chang\u00e9.\u00a0Si un article ne r\u00e9pond pas pleinement \u00e0 vos attentes<\/strong>\u00a0et qu’il respecte toutes les conditions suivantes, contactez-nous par courriel\u00a0info@mjroses.ca<\/a>\u00a0apr\u00e8s avoir lu les termes et conditions ci-dessous. Assurez-vous d’avoir votre facture en main avant de nous appeler.<\/p>

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Termes et conditions<\/u><\/strong><\/p>

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Merci de signaler votre d\u00e9sir d\u2019\u00e9changer votre produit dans les 5 jours suivant la r\u00e9ception de votre commande.<\/u><\/em><\/p>

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Produits non retournables<\/strong><\/p>

Nous sommes d\u00e9sol\u00e9s de ne pas pouvoir vous proposer l\u2019\u00e9change des articles suivants : produits personnalis\u00e9s sans aucun d\u00e9faut de manufacture.<\/p>

Prenez note que tous les articles modifi\u00e9s ou transform\u00e9s ne peuvent \u00eatre \u00e9chang\u00e9s.<\/p>

Notez que tout article endommag\u00e9 suite \u00e0 une utilisation abusive ou incorrecte ne pourra \u00eatre ni repris ni \u00e9chang\u00e9.<\/p>

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Facture d’achat<\/strong><\/p>

Avant que MJ Roses \u00c9ternelles puisse traiter votre demande d\u2019\u00e9change, vous devez nous envoyer un courriel \u00e0\u00a0info@mjroses.ca<\/a>\u00a0avec votre demande et une copie de votre facture en attachement.<\/p>

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Les termes et conditions de cette politique peuvent changer sans pr\u00e9avis. Les termes et conditions de cette politique peuvent avoir \u00e9t\u00e9 traduits, en cas de litige quant \u00e0 l’interpr\u00e9tation, la version fran\u00e7aise de la politique pr\u00e9vaudra.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

*No returns\/refunds accepted* \u00a0 *Only products with defects are exchangeable* \u00a0 Our priority is your satisfaction. Please read carefully our terms and conditions to determine whether your product can be exchanged.\u00a0If an item does not fully respond to your expectations\u00a0and it meets all of the following conditions, contact us by email\u00a0info@mjroses.ca\u00a0after reading terms and conditions […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-822","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mjroses.ca\/fr\/wp-json\/wp\/v2\/pages\/822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjroses.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mjroses.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mjroses.ca\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mjroses.ca\/fr\/wp-json\/wp\/v2\/comments?post=822"}],"version-history":[{"count":4,"href":"https:\/\/mjroses.ca\/fr\/wp-json\/wp\/v2\/pages\/822\/revisions"}],"predecessor-version":[{"id":826,"href":"https:\/\/mjroses.ca\/fr\/wp-json\/wp\/v2\/pages\/822\/revisions\/826"}],"wp:attachment":[{"href":"https:\/\/mjroses.ca\/fr\/wp-json\/wp\/v2\/media?parent=822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}